Terms of Use

1. Agreement and provider

These Terms of Use (“Terms”) are an agreement between you and Starix Technology CO., LTD. (“Starix,” “we” or “us”). By downloading, installing, buying or using SSVRS PackProof (the “Software”), you accept these Terms and our Privacy Policy. If you accept them for a business, you confirm you may bind that business.

2. Free trial

After signing in with a verified email address, you can use every feature free for 7 days on one computer. Each account and each computer can use the trial once. Videos recorded during the trial carry a TRIAL watermark. When the trial ends, recording stops until you buy a plan; videos already recorded remain yours and can still be searched and played.

3. Plans and licenses

Each computer that records needs one license. Plans are sold per computer:

• Monthly: US$29 per computer per month.
• Annual: US$290 per computer per year.
• Lifetime: US$690 per computer, paid once, including all future updates of SSVRS PackProof.

Volume prices apply to every computer when you buy 5–9 computers (10% off) or 10 or more (20% off). The licenses belong to your account and can be used on that many computers at the same time; you may move a license to another computer by signing out the old one after verifying your email. Licenses are non-exclusive and non-transferable to another account.

4. Payments and subscriptions

Purchases are processed by our payment provider as merchant of record, and its buyer terms shown at checkout also apply. Prices are in US dollars; any sales tax or VAT is shown at checkout. Monthly and annual subscriptions renew automatically until cancelled; adding computers to a subscription is charged pro rata for the rest of the current period. If a renewal payment fails, recording remains available for a 7-day grace period. Payments are subject to our Refund Policy.

5. Internet connection and license checks

The Software renews its license online. Subscription licenses keep working for up to 24 hours without a connection, lifetime licenses for up to 30 days. When a license cannot be renewed in time, new recordings are blocked until the computer is back online; a recording in progress is never interrupted, and existing videos stay accessible.

6. Your responsibilities

• Use the Software lawfully, including laws on video recording, workplace monitoring and personal data. Inform people who are recorded where required.
• Keep your videos backed up. You are responsible for your storage, cameras and computers.
• Whether a marketplace, carrier, insurer or court accepts a video as evidence is decided by them; Starix does not guarantee the outcome of any claim or dispute.

7. Restrictions

You may not resell, rent, sublicense or share licenses beyond your plan; bypass the license, computer limit or trial limits; reverse engineer the Software except where the law expressly permits it; or remove proprietary notices.

8. Updates

We release fixes, security updates and improvements, which the Software downloads and installs automatically while it is not recording. Active subscriptions and lifetime licenses receive updates. We may set a minimum supported version for security or compatibility reasons.

9. Third-party components

The Software includes third-party components, such as FFmpeg and Noto fonts, under their own licenses; their notices are included with the Software.

10. Suspension and termination

We may suspend or end licenses if they are shared beyond their scope or these Terms are materially breached. Refunds and payment disputes can also end licenses as described in the Refund Policy. When a license ends, new recordings are blocked; your videos remain yours.

11. Warranty and liability

To the maximum extent permitted by law, the Software is provided “as is,” without implied warranties, and Starix is not liable for indirect, incidental, special or consequential loss, lost profits or lost data. To the extent the law allows a limit, Starix's total liability is limited to the amount you paid for the Software in the 12 months before the event giving rise to the claim. Mandatory consumer rights always apply.

12. Governing law

These Terms are governed by the laws of Taiwan (Republic of China). The Taiwan Taichung District Court has non-exclusive jurisdiction. Consumers keep the mandatory protections of the law of their country of residence.

13. Seller and contact